Privacy Policy

Privacy Policy

Welcome to the R.K. Jewellers Chit App. This Privacy Policy explains how R.K. Jewellers collects, uses, stores, and protects information provided by users while using our Chit App and related services.

This Privacy Policy may be updated or modified from time to time without prior notice. Users are advised to review this Privacy Policy periodically to remain informed about how their information is handled.

R.K. Jewellers respects the privacy of its users and is committed to protecting personal information provided through the Chit App. R.K. Jewellers will not sell or disclose personal information such as name, mobile number, email address, address, KYC details, or financial information to unauthorized third parties.

PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY
1. PERSONAL INFORMATION COLLECTED

By using the R.K. Jewellers Chit App, you authorize R.K. Jewellers to collect, store, process, and use information required to provide chit-related services.

The information collected may include:

  • Name
  • Date of birth
  • Gender
  • Mobile number
  • Email ID
  • Residential and communication address
  • Aadhaar or other KYC identification details, where applicable
  • PAN details, where applicable
  • Nominee details
  • Bank account details, where required
  • Chit group and subscription details
  • Chit card or membership number
  • Installment details
  • Payment and collection details
  • Due dates and payment history
  • Chit auction/bid information
  • Prize amount or payout-related information
  • Documents submitted for KYC or verification
  • Information provided through customer support, chat, email, or other communication channels

R.K. Jewellers may collect information directly from you when you register, subscribe to a chit scheme, make payments, submit documents, communicate with us, or use other features of the Chit App.

2. COOKIES AND SIMILAR TECHNOLOGIES

Cookies and similar technologies may be used by the Chit App or associated website to improve user experience, maintain sessions, remember preferences, analyze usage, and provide uninterrupted services.

R.K. Jewellers does not use cookies for unauthorized purposes or to intentionally collect personal information beyond what is required for providing and improving its services.

3. USE OF INFORMATION COLLECTED

The information collected by R.K. Jewellers may be used for the following purposes:

  • Creating and maintaining your Chit App account
  • Registering you as a chit subscriber/member
  • Managing your chit subscriptions and group details
  • Processing installment payments and collections
  • Maintaining payment history and receipts
  • Sending payment reminders and due-date notifications
  • Providing information regarding chit auctions, bids, and results
  • Processing eligible chit payouts or other benefits
  • Completing KYC and customer verification requirements
  • Managing nominee and related customer information
  • Providing customer support
  • Sending transaction-related SMS, emails, WhatsApp messages, push notifications, or other communications
  • Informing you about changes to chit schemes, services, terms, or policies
  • Improving the Chit App and its features
  • Preventing fraudulent, unauthorized, or suspicious activities
  • Maintaining accounting, audit, tax, regulatory, and statutory records
  • Complying with applicable laws, regulations, court orders, and government requirements
4. PAYMENT INFORMATION

Payments made through the Chit App may be processed through authorized banks, payment gateways, financial institutions, or other payment service providers.

R.K. Jewellers may receive information relating to the payment transaction, such as transaction reference number, payment status, date, amount, and payment method.

Where payment processing is handled by a third-party payment service provider, the processing of payment information may also be subject to that provider's privacy policy and terms.

R.K. Jewellers does not intend to store sensitive payment credentials such as card PINs, CVVs, passwords, or banking authentication credentials unless specifically permitted and required under applicable law and technical standards.

5. SHARING OF INFORMATION WITH THIRD PARTIES

R.K. Jewellers does not sell or rent your personal information to third parties.

Certain information may, where necessary, be shared with trusted service providers or authorized third parties to enable R.K. Jewellers to provide its services. Such parties may include:

  • Payment gateway providers
  • Banks and financial institutions
  • SMS, email, WhatsApp, and notification service providers
  • Technology and cloud service providers
  • KYC and verification service providers
  • Auditors and professional service providers
  • Authorized agents or service partners
  • Government, regulatory, or statutory authorities where required

Such information will be shared only to the extent reasonably necessary for providing services, fulfilling legal obligations, processing transactions, maintaining records, or protecting the rights and security of R.K. Jewellers and its users.

6. LEGAL AND REGULATORY DISCLOSURE

R.K. Jewellers reserves the right to disclose personal information where such disclosure is required or permitted by applicable law.

Personal information may be disclosed in response to:

  • Court orders
  • Legal notices
  • Government requests
  • Regulatory requirements
  • Law-enforcement requests
  • Subpoenas or other legal processes
  • Requirements under applicable chit fund, taxation, KYC, AML, or other applicable regulations

Such disclosure may be made without prior notice where permitted or required by law.

7. DATA SECURITY

R.K. Jewellers takes reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of electronic transmission or electronic storage can be guaranteed to be completely secure. Users acknowledge that information transmitted through the internet or electronic communication channels may carry inherent risks.

Users are responsible for keeping their login credentials, OTPs, passwords, and other authentication information confidential and should not share such information with anyone.

8. COMMUNICATIONS AND MARKETING

R.K. Jewellers may contact users regarding:

  • Installment due dates
  • Payment confirmations
  • Chit auction information
  • Chit group updates
  • Account-related notifications
  • KYC or document requirements
  • Service-related announcements
  • Important changes to the Chit App
  • Offers and promotional communications

Users may choose to unsubscribe from promotional communications where such an option is legally applicable. However, users may continue to receive essential transactional and service-related communications necessary for managing their chit account.

9. DATA RETENTION

R.K. Jewellers may retain personal, transaction, payment, KYC, and chit-related information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, meet audit requirements, or comply with applicable legal and regulatory obligations.

10. THIRD-PARTY WEBSITES AND SERVICES

The Chit App may contain links to third-party websites, applications, payment gateways, or other services.

Once you access a third-party website or service, you will be subject to that third party's privacy policy and terms of use. R.K. Jewellers is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

11. CHILDREN'S PRIVACY

The Chit App is intended for users who are legally eligible to use the relevant chit and financial services.

R.K. Jewellers does not knowingly collect personal information from individuals who are not legally eligible to enter into such services. If information is found to have been collected in violation of applicable requirements, R.K. Jewellers may take appropriate steps to delete or restrict such information.

12. USER RESPONSIBILITY

Users are responsible for ensuring that the information submitted through the Chit App is accurate, complete, and up to date.

Users should immediately notify R.K. Jewellers if they believe that their account, login credentials, OTP, or personal information has been compromised or used without authorization.

13. CHANGES TO THIS PRIVACY POLICY

R.K. Jewellers reserves the right, at its sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time.

Any updated Privacy Policy may be published through the Chit App or associated website. Continued use of the Chit App after changes are published will constitute acceptance of the updated Privacy Policy, to the extent permitted by applicable law.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the Chit App or write to us at:

R.K. Jewellers
Email: info@rkventures.biz
Website: www.rkjeweller.com

By using the R.K. Jewellers Chit App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and processing of your information as described above, subject to applicable law.